FAQ

FREQUENTLY ASKED QUESTIONS

RETURN POLICY

At Ghetto Dojo, we stand behind the quality of our gear and want you to be completely satisfied with your order. If something isn’t quite right, we accept returns of eligible items under the following guidelines.


General Return Eligibility

We accept returns for up to 30 days from the shipment date on products that meet all of the following conditions:

 

  • Unused and unworn
  • Odor-free
  • Tags still attached
  • In original condition
  • Apparel must be tried on over other clothing if you’re checking for size. Items that show signs of wear will not be accepted for return.

 

Refunds & Store Credit

You may choose to receive:

 

A full refund (excluding original shipping costs), or

A store credit for use on future orders

Store credit is recommended for customers who wish to exchange for a different size or item.


 

 How to Initiate a Return

  1. Email Us ghettodojo@gmail.com 
  • Your order number
  • A photo of the item you are returning (to verify it is in original condition)
  1. Indicate whether you prefer a refund or store credit.
  2. We will provide a return address and instructions.
  3. After you ship the return, please send us the tracking number.
  4. Once received and verified, we will issue your refund or store credit.
  5. Please note: Customers are responsible for return shipping costs unless the item is defective or we made an error with your order.


Exclusions — Non-Returnable Items

The following items are not eligible for return or exchange:

 

  • Hats
  • Underwear
  • Swimwear
  • Pet apparel
  • Sunglasses without all original packaging and accessories
  • Any item marked FINAL SALE at the time of purchase
COMPANY INFO

Ghetto Dojo


9220 SW Barbur Blvd, Ste 119 Unit 206
Portland, OR 97219
United States


Email Us :📧 ghettodojo@gmail.com

WHEN WILL I GET MY ORDER?

Orders are shipped only on business days: Monday - Friday, excluding most major US holidays.

We aim to ship all orders within 1-2 business days. We ship priority so our shipping transit takes 2-5 business days for domestic orders and 7-21 days for international orders. If it's been more than 7 business days and you haven't received a confirmation shipping email or your USPS tracking information hasn’t been updated, we’re happy to help.

WHY ARE YOU SOLD OUT?

Limited Drops – Please Read

All of our products are produced in limited runs. Once an item sells out, it will not be restocked.

Due to the high demand and limited nature of our releases, it’s common for certain colorways or sizes to sell out within the first minute to 30 minutes of a drop.

Please note: Shopify does not reserve items in your cart. If someone else completes checkout before you, the item may sell out—even if it’s already in your cart.


How to Increase Your Chances

• Be on the site 5–10 minutes before launch

• Refresh the page as the drop goes live

Add to cart and check out immediately to secure your item

WHERE DOES MY ORDER SHIP FROM?
WHAT PAYMENTS DO YOU EXCEPT?

We accept all major credit cards, Shop Pay, G Pay, PayPal, Apple Pay and Ghetto Dojo e-Gift Cards.